Warranty Policy

  1. The limited warranty is given only to the original end user/retail purchaser. If you purchased the product from someone other than an authorized Fugetek dealer in/or outside of the United States you are not covered by this warranty. Warranty can only be used one time per product.
  2.  The limited warranty is void if the product has been lost, altered or modified in any way including attempted warranty repair without authorization from Fugetek.
  3. The length of the warranty is 1 year from the date of purchase.
  1. Covered are manufactured defects in materials, and workmanship that are the result of normal use.
  2. All repairs are done at our location, it is the responsibility of the customer to ship the product to our location.
  1. No covered warranty repairs for accidental or intentional damage to case or internal working parts.
  2. Damaged as a result of opening the case and any tampering with the internal parts voids the warranty and repair is not covered.
  3. Also included is immersion in water or damage caused by dropping the unit or by leaving exposed to the elements.
  4. You are responsible for the cost of packing and shipping.
  5. You are responsible for damage to this product during shipping.
  6. The decision to either repair or replace with refurbished parts is made by Fugetek. We reserve the right to provide refurbished products.

Report your issue to our customer service within the authorized period.

Supply us with a copy of your dated bill of sale (Order Number) showing that this product was purchased from our authorized dealer.

Receive a RMA form.

Ship the product back to Fugetek.

Fugetek always works hard to solve any problem you might have with one of our products.

We offer a one-year limited warranty on our products.

This limited warranty does not cover misuse, unauthorized modifications, and external causes such as acts of nature. This warranty does not cover normal wear and tear, or damage to any non-Fugetek product used in connection with this product. This Warranty does not apply to damage caused by accident, abuse, misuse or modification of the product.

Warrant Service Request